Counseling Services offers telehealth, virtual outreaches to help cope with COVID-19
stress
May 22, 2020 | UHCL Staff
Just a few months ago, it would have been unimaginable to find a world in which everyone
was quarantined and businesses and schools were closed. The quarantine and social
distancing measures, which medical experts have deemed critical to prevent the further
spread of the COVID-19 virus, have impacted nearly everyone. For students and faculty
feeling the strains caused by prolonged quarantine, University of Houston-Clear Lake’s
Cindy Cook, director of Counseling Services, said that the office remains accessible to clients via telehealth and other services.
“There is always stress in many different areas of people’s lives, but now there’s
a lot of anxiety associated with adjusting to working from home, not knowing when
things will get back to normal, juggling too many things in the same time and space
with people, and having children at home needing attention,” Cook said. “There’s a
lot of general anxiety and depression. People can no longer do what they would have
done for self care, like connect with people or go to the gym or be with friends.”
She added that relationship concerns, as well as other family issues and anxiety about
job security, especially for students, were currently of concern. “Students should
know that we are answering calls in real time,” she said. “You can request an appointment
via telehealth and we have an after-hours on-call crisis service if you need to talk
to someone right now.”
Counseling Services is also offering a variety of virtual outreach workshops on topics
such as resilience, coping skills and managing stress. “We have a group that meets
nearly every day on Zoom,” she said. “The workshops are open to everyone, including
faculty and staff, and the Zoom links are on our webpage. Outreach meetings are secured
and led by our counseling staff, depending on their area of expertise.”
Licensed Master Social Worker Amber Tempel, a community resource specialist in Counseling Services, leads four virtual outreach
groups focusing on stress management and other coping skills, while other therapists
lead groups that discuss sleep hygiene, mindfulness, relaxation and stress management.
“My weekly skills groups are titled Maintaining Mindfulness; Interpersonal Effectiveness;
Emotion Regulation; and Distress Tolerance,” she said. “These modules are offered
Monday through Friday.”
Tempel said that participants gain a sense of support and feel less isolated knowing
they are not alone in the struggle they are facing. “They know this is a safe space
to go to learn skills, and for others it is brand new information to learn and incorporate
into their lives,” she said. “Participants are encouraged to attend all and as many
times as they would like to get a better grasp of the content we’re discussing.”
Cook said that anyone who is experiencing stress but feels “locked in” should reach
out. “There’s an app for students called WellTrack, and anyone with a UHCL email address
can access it,” she said. “It’s got a mood tracker and other features that offer tips
for dealing with stress, anxiety and depression, as well a resilience module that
has lots of COVID-19 coping information,” she said. “We are strongly suggesting people
do a lot of self-care, figure out what works, and if you’re still struggling, talk
with one of us and we’ll help you process your feelings. I think our students are
struggling, even if they’re not all coming to us. We are available and there is no
wait time for an appointment.”
Anyone in the UHCL community can visit Counseling Services online and scroll down to see the list of all outreach groups offered with the times,
dates, and Zoom links.
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